In the following section you can find answers to common questions.
In case your question is not listed, please do not hesitate to contact us.
In case you have migrated to our direct sales version you may disable the news window in the preferences.
The current version number as well as a change log of all versions can be found here.
To eject all volumes in a group (e.g. Removable Volumes) click on the symbol next to the group label.
Please follow the migration guide.
Please download Mountain again from the Mac App Store and run it as the different user at least once. Afterwards the direct sales version will run with no limitations. In other words you need to redo the migration for the different user.
(For experts another option is to copy the contend of the folder ~/Library/Application Support/Mountain to the equivalent folder of the different user.)
In the dialog window that shows blocking applications, press and hold the option key. Buttons will appear "Force Quit".
Unmounting internal hard drives does not comply with apples sandboxing rules. Please migrate your Mac App Store version to our direct sales version. It will allow you to unmount internal drives.
Please try to enable "Eject whole drive when external media is unmounted" in the advanced preferences.
Please try to enable "Eject whole drive when internal media is unmounted" in the advanced preferences.
Please enable "Detach all unmounted volumes on wake from sleep" in the advanced preferences.
Most likely you have enabled "Show system volumes" in the general preferences.